Water Logo 210707

Paulding County Water currently services approximately 52,000 customers in:

  • Acworth
  • Dallas
  • Douglasville
  • Hiram
  • Powder Springs
  • Rockmart
  • Temple
  • Villa Rica

Customer Service

Our Customer Service office located at:
3844 Atlanta Hwy
Hiram, GA 30141
Hours
Monday thru Friday
8 a.m. to 4:45 p.m.

PH: 770-222-6868

FAX: 770-222-6867

EMAIL

Engineering Department

Our Engineering Department located at:
3844 Atlanta Hwy
Hiram, GA 30141
Hours
Monday thru Friday
8 a.m. to 5 p.m.

PH: 770-222-6850

FAX: 770-222-8815

To report a leak or emergency, 24 hours per day,  please call 770-445-2761. 

RCR-Logo

For Up-to-date Traffic Impacts visit RCR'S Facebook page.

  1. Dallas Acworth SSO Statement

    On 12/28/2021 at 9:05 a.m. a broken sewer force main was discovered by collection crews located approximately 100 yards south of Homestead Drive just off the edge of Dallas Acworth Highway. Read on...
  1. How do I establish service?
  2. What is the email address to send applications?
  3. How do I transfer my service?
  4. How can I pay my water bill?
  5. What information is needed to pay online?
  6. Can I pay my bill online if I have been disconnected?
  7. Is there a fee to pay online?
  8. How do I check my toilet for a leak?
  1. Why is my water cloudy?
  2. Does the AutoPay through Paymentus take the place of the Automatic Bank Draft with Paulding County Water?
  3. If a balance is left unpaid on my account, does the balance follow the account or the customer?
  4. Can I get an adjustment for filling a pool?
  5. Can I get a leak adjustment?
  6. Can I do a temporary service?
  7. How do I log in online?
  8. Can I pay through the kiosk?


Open Records Contacts

Primary: Tishawn Hall

Email

Secondary: Christine Lazaro

Email