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To report a leak or emergency, 24 hours per day, please call 770-445-2761.


Paulding County Water currently services more than 54,000 customers in:

  • Acworth             • Powder Springs
  • Dallas                • Rockmart
  • Douglasville       • Temple
  • Hiram                 • Villa Rica 
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Open Records Contacts

Primary: Robin Benoit

Email

Secondary: Christine Lazaro

Email

  1. SSO Summary 192 Peach Crossing Drive

    On 11/23/2022 a homeowner called our emergency dispatch line and reported an overflowing manhole at 94 Boxelder Court. Read on...

  2. Holiday Closures

    Paulding County Water will be closed the following days: Read on...

  3. SSO 192 Peach Crossing Drive

    Paulding County staff responded to a contractor calling about an overflowing manhole. Read on...
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  1. How do I establish service?
  2. What is the email address to send applications?
  3. How do I transfer my service?
  4. How can I pay my water bill?
  5. What information is needed to pay online?
  6. Can I pay my bill online if I have been disconnected?
  7. Is there a fee to pay online?
  8. How do I check my toilet for a leak?
  9. Why is my water cloudy?
  1. Does the AutoPay through Paymentus take the place of the Automatic Bank Draft with Paulding County Water?
  2. If a balance is left unpaid on my account, does the balance follow the account or the customer?
  3. Can I get an adjustment for filling a pool?
  4. Can I get a leak adjustment?
  5. Can I do a temporary service?
  6. How do I log in online?
  7. Can I pay through the kiosk?
  8. Who do I call if I have a water leak or a water related emergency?