Paulding County Water System to Implement a New Online Bill Payment System and E-billing Provider
The Water System is launching a new online bill payment and E-billing system to better service our customers. Beginning in April, online payments will be processed and e-bills will be sent by Paymentus
The online Paymentus portal will allow you to set recurring payment options and enroll in E-bills. As a current E-bill customer, you will receive an email that your bill is ready and is available to view on the Customer Dashboard/Portal. There will be a link in the email that will direct you to the Customer Portal login page. Here you will have the option to make a one-time payment or register in order to view your E-bill and have full access to payment options. This extra step for customers to set-up and manage their own accounts provides a safer and more efficient payment option.
If you are currently set up on Automatic Bankdraft with Paulding County Water, please do not sign up for AutoPay with Paymentus to avoid having your payment deducted twice. If you wish to sign up for AutoPay with Paymentus, please make sure to cancel your Automatic Bankdraft with Paulding County Water. Please note that if you wish to use the AutoPay through Paymentus, there is a $2.45 fee for each payment processed.
If you have any questions, please contact Customer Service at 770-222-6868.