Procedures For Submitting a Complaint
If you feel that an employee has acted improperly, you may register your complaint in the following ways: (Letters of complaint should describe the event or incident, a date and time of occurrence, the telephone number you called from and the employee number of the Communications Officer involved.)
- At any time you may contact the Paulding County 9-1-1 Center at (770)445-2117 ex11. Request to speak with a Communications Supervisor and he/she will take the appropriate action.
- You may contact Deputy Director Dee Anderson at (770) 443-7629.
- If you choose you may make your complaint in writing by signed letter or by downloading and completing our complaint form and forward it to:
Paulding County 911
25 Industrial Way North Suite 10
Dallas, Ga. 30143
ATTN: Operations Section Manager
Monday – Friday 8:00 AM to 5:00 PM
You will be notified by a member of administration once your complaint is received and then again when the complaint has undergone the proper investigation letting you know the results of the investigative process. Results of a complaint investigation will only be released to the person who files the complaint.
All formal complaints are required to be made in writing.