In the event that you have a returned item, recovery services are now being handled by Envision Payment Solutions. Please contact them directly at 770-709-3100 or 877-290-5460 to resolve this matter.
Please be aware that if your check is returned, it may be re-presented electronically. Also, in presenting a check for payment, you authorize service charges and processing fees to be debited from the same account should the check be dishonored. These fees, as permitted by state law, may be debited as a paper draft or an electronic funds transfer, at our option. Each dishonored item is subject to the applicable state returned check fees.
All returned items are sent directly to Envision Payment Solutions for recovery; they will not be reversed on your Paulding County Water account. To remain in good standing with Paulding County Water and avoid an interruption in service, you must pay Envision promptly upon notification of your returned item.
If Envision does not receive payment your services will be disconnected and an additional $50.00 reconnection fee, plus the full balance, will be required to have services restored.
For more information, please call 770-222-6868.