On 1/25/2023 a citizen called our 24 hour emergency dispatch line and reported a full manhole that was overflowing at 335 Fieldcrest Drive. Our Collection crews were dispatched, arriving on scene at 3:00 p.m. and located the manhole. A pump truck was used to pump down the manhole and Collection crews utilized concentrated flushing of the line to remove a blockage of grease and accumulated debris that caused the overflow. The manhole was cleared and the main was flowing freely again by 3:30 p.m. An inspection of the area was conducted and the area was left free of debris. An estimated 30 gallons of sewer was released from the manhole and entered a pond that feeds a tributary of Possum Creek.